Table Ordering

What is Table Ordering?
Table Ordering is a digital method of ordering food in which you order online through the Fave app.
Fri, 29 Mar, 2019 at 4:22 PM
How can I sign up for Table Ordering for my restaurant?
You can reach out to your Business Development Manager or write-in to our Partner Management team at the email addresses below: Malaysia: partners.my@myfa...
Fri, 29 Mar, 2019 at 4:30 PM
Why should I opt in for Table Ordering?
In addition to digitising your ordering system, Table Ordering includes advantages such as:  You can customise your menu instantly and easily directly in ...
Fri, 29 Mar, 2019 at 6:05 PM
Am I required to provide a different cashback rate for Table Ordering?
No, you don't need to provide a new cashback rate. You can maintain your existing cashback or opt for dynamic cashback to increase your sales.
Fri, 29 Mar, 2019 at 4:38 PM
Am I required to make a new menu for Table Ordering?
Not, you can use your existing menu.
Fri, 29 Mar, 2019 at 4:42 PM
How do I update my menu on the app? Can I change the price, name of items, or picture shown on the app’s menu?
Kindly reach out to our Partner Management team via email for amendments to your menu. Email address: Malaysia: partners.my@myfave.com Singapore: par...
Fri, 29 Mar, 2019 at 4:56 PM
How do I record the orders in the POS system?
Here's how you can record orders in your POS system:   You must accept the customer's order and payment via ‘Order’ tab. Record the order in yo...
Fri, 29 Mar, 2019 at 4:47 PM
Where will I be able to track sales from Table Ordering?
You may refer to FaveBiz as you would do for FavePay transactions. Refer to the process flow below to understand further :
Fri, 29 Mar, 2019 at 4:40 PM
Can I get a summary of orders for the day/week for inventory purposes?
Yes. You can refer to the Statement of Accounts to see how many transactions for Table Ordering have been extracted from FaveBiz.
Fri, 29 Mar, 2019 at 4:45 PM
I accidentally accepted an order that I cannot serve. What do I do?
Kindly inform the customer to cancel the order immediately before payment is made.
Fri, 29 Mar, 2019 at 4:49 PM