Payment documentation

What payment reports will I receive?
You will receive 4 reports that will be delivered via email to you based on your chosen payment cadence. They are: A Statement of Account. A CSV file wi...
Wed, 3 Oct, 2018 at 6:01 PM
How is my payment breakdown calculated?
Partner’s revenue takeback for FavePay payments is calculated as below: Revenue = Total Bill — (FavePay Cashback Earned + Fave Commission)   Effect...
Wed, 3 Oct, 2018 at 6:02 PM
How is the Fave Fee calculated?
The Fave Fee is calculated based on the final bill amount (i.e. after deducting promo discount and existing cashback used) for every transaction made with F...
Tue, 9 Oct, 2018 at 12:15 PM
How long does it take for a FavePay refund to be processed?
FavePay refunds can be processed in 2 ways: 1. Cancel transaction on FaveBiz within 24 hours. You can cancel the transaction within 24 hours on FaveBiz...
Thu, 17 Jan, 2019 at 4:57 PM
How is partner cashback calculated in refunds?
If you cancelled the transaction within 24 hours, you will not be charged for cashback.  After 24 hours, the cashback amount remains with the customer e...
Thu, 17 Jan, 2019 at 4:59 PM