How to transact on FavePay?

How do customers pay with FavePay?
Customers scan the partner's unique outlet QR code.  Customers click 'Pay Now' on the partner page and key in the bill amount. They w...
Wed, 3 Oct, 2018 at 5:54 PM
What should I do if the customer overpays / underpays?
The staff should check before any payment is made on the app. However, if this occurs, you may follow the steps below:     Underpayment: Ask the cus...
Wed, 3 Oct, 2018 at 5:56 PM
My customer got an error code while paying with FavePay. What should I do?
We’re sorry your customer got an error code. Since error codes can happen for a number of reasons, take a look at our list below for the type of error code ...
Wed, 3 Oct, 2018 at 5:56 PM
Do I have to display the unique outlet QR code?
Yes, the unique outlet QR code must be displayed at the cashier. Once scanned, this QR code allows customers to be automatically and seamlessly directed to t...
Wed, 3 Oct, 2018 at 5:57 PM
What is Fave QR code?
Fave QR code is a unique QR code that directs Fave users to make payment to your outlet. Each outlet is given a different QR code.
Tue, 2 Apr, 2019 at 5:46 PM
How do I start accepting FavePay payments?
a. Show customers the Fave QR code. b. Customers open the Fave app and scan the QR code. c. Customer key in the total bill and amount and pay. d. You hav...
Tue, 2 Apr, 2019 at 5:47 PM
How does Fave charge per transaction?
The Fave fee is 2.5% per transaction, however if you set up cashback of 5% and above, your Fave fee will be reduced to 1% per transaction.
Tue, 2 Apr, 2019 at 5:47 PM
What is the Boss Mode? What is Staff Mode?
FaveBiz Boss Mode: Gives you access to an all-in-one business dashboard to monitor your FavePay sales, data and reviews, statement of accounts, and more. F...
Tue, 2 Apr, 2019 at 5:48 PM
How do I switch to Staff Mode?
Log in to FaveBiz > Go to Account > Click on ‘Switch to Staff Mode’.
Tue, 2 Apr, 2019 at 5:48 PM
How do I log in to Staff Mode?
Visit staff.favebiz.com (Android and iOS users) or download the app (iOS users only) > Key in the Outlet Code (you can find this in Boss Mode under ‘Swi...
Tue, 2 Apr, 2019 at 5:49 PM