Payment terms and computation

What is the outstanding amount?
After logging in to FaveBiz and click on ‘Payment History’, the first thing you will see is the ‘Outstanding Amount’. This is the outstanding amount that is...
Wed, 3 Oct, 2018 at 5:04 PM
What do the negative figures mean?
Sometimes a negative figure will show up on your Payment History (e.g. -RM10). These negative figures are adjustments that have been made to your payment du...
Wed, 3 Oct, 2018 at 5:05 PM
I’ve served this customer but I didn’t get paid. What should I do?
Drop us an email at partners.my@myfave.com (MY) / partners.sg@myfave.com (SG), and provide the following information: For FaveDeal vouchers: Deal name...
Thu, 4 Oct, 2018 at 12:23 PM
I can’t remember my payment terms. What should I do?
Feel free to drop us an email at: Malaysia: partners.my@myfave.com Singapore: partners.sg@myfave.com Or, call us on the Partner Management Hotlin...
Wed, 3 Oct, 2018 at 5:08 PM