How to redeem or transact on Fave

What are the redemption methods available?
All our vouchers are redeemed via the mobile app. Please do not ask customers for printed vouchers. Currently, we offer three redemption methods: 1. Swipe ...
Fri, 19 Oct, 2018 at 2:51 PM
What is the FaveDeal redemption process?
Fave customers redeem their FaveDeal vouchers by presenting it on their mobile phones. After the customer has shown you the voucher, do run through and co...
Wed, 3 Oct, 2018 at 3:52 PM
What is the FavePay transaction process?
Customers scan the partner's unique outlet QR code.  Customers click 'Pay Now' on the partner page and key in the bill amount. They will c...
Wed, 3 Oct, 2018 at 3:53 PM
How do I check the redemption method for my FaveDeals?
This information will be listed in the contract that you have signed. You will also be able to view your chosen redemption method in the Welcome Email and F...
Wed, 3 Oct, 2018 at 3:54 PM
Can I change the redemption method? How?
No, you cannot change the redemption method or other contract details via FaveBiz. However, if you are interested in changing the redemption method, please ...
Wed, 3 Oct, 2018 at 3:55 PM
How can I make the redemption processes easier and smoother for my customers?
You’re a great partner for caring so much! We have a collection of hot tips so you can be a 5-star partner: Communication and genuine attention Picking u...
Wed, 3 Oct, 2018 at 3:56 PM
Can customers cancel vouchers after purchase?
Yes, customers can cancel FaveDeal vouchers after purchase. Fave's Customer Cancellation Policy states that customers can cancel a voucher through ...
Fri, 5 Oct, 2018 at 7:19 PM
Can I cancel a FaveDeal redemption?
No, you cannot.  If a customer accidentally redeems a voucher, kindly email our Partner Manager team with the Customer Name, Redemption Date, and Receip...
Fri, 5 Oct, 2018 at 7:27 PM