1. First, disable the item via the ‘Order’ tab under the ‘Menu’ drop down.


  2. Carry out the following steps:


    1. If an order is made: Reject the order via ‘Order’ tab and provide the reason to the customer (i.e. item is out of stock). Ask the customer to order another item.


    2. If payment is made: Cancel the order via ‘Transaction tab and ask the customer to order another item.