Yes, partners can retrieve their statements from Favebiz. However, at the moment, partners will only be able to download and retrieve their statements and Excel documents that were generated before the implementation of the new update. Please find a step-by-step guide on how to retrieve your statements and Excel documents below.


  1. Website version


  1. Log in to https://new.favebiz.com/ and enter your 6-digit pin in the next page.


  1. Click on the ‘Payment History’ icon on the Homepage.


  1. In the ‘Payment History’ page, there will be a list of statements available for download. Click on ‘Get Statements’.


  1. Select the statements you wish to view and click on ‘Send’. 


  1. Key in your chosen email address and your SOA will be delivered to your email address for viewing.



  1. Favebiz App version (Available for download on App Store and Play Store)


  1. Log in to Favebiz Boss Mode app and enter your email. On the next page, enter your 6-digit pin in the next page.


  1. Click on the ‘Statements’ icon on the Homepage.


  1. In the ‘Statements’ page, there will be a list of statements available for download. Click on ‘Select’.

 


  1. Select the statements you wish to view and click on ‘Send’.


  1. Key in your chosen email address and your SOA will be delivered to your email address for viewing.