A.   The number of Statement of Accounts sent by Fave

Previously, the statement of accounts you have received were based on the number of outlets that are owned by the business. For example, if your company has a total of 20 outlets that are linked to 3 different bank accounts, you would receive a total of 20 statements.



With the implementation of this new system, we will be sending out statements based on the number of bank accounts. For example, if your company has a total of 20 outlets that are linked to 3 different bank accounts, you would now only receive 3 statements.


Please take note that this only applies to companies that have multiple bank accounts associated with Fave.


B.  Combined statement for Fave Deals, Favepay, and Alipay

Previously, you would receive separate statements for FavePay / Alipay and Fave Deals. Moving forward, statements for FavePay, Alipay, and Fave Deals will all be combined into one statement. Please refer to Malaysia and Singapore respectively for an example of how the statement should look like.