How do I cancel Favepay transactions?

Created by: Dilhany Jayawardena

Modified on: Tue, 18 Feb, 2020 at 5:23 PM

All FavePay transactions can be cancelled within 24 hours on FaveBiz Staff Mode.

Here's how you cancel a FavePay transaction:

A. Favebiz App

1. Login to Favebiz Staff Mode.

2. Select the transaction you wish to cancel.

3. Click ‘Cancel Transaction’. Enter the cancelation code is needed.

4. Once the transaction is successfully cancelled, the transaction will be tagged as ‘Cancelled’.

B. Favebiz Website

1. Login to Favebiz Staff Mode.

2. Select the transaction you would like to cancel.

3. Click ‘Cancel Transaction’. Enter the cancelation code is needed.

4. Once the transaction is successfully cancelled, the transaction will be tagged as ‘Cancelled’.

Dilhany is the author of this solution article.

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