Drop us an email at partners.my@myfave.com (MY) / partners.sg@myfave.com (SG), and provide the following information:


For FaveDeal vouchers:

  • Deal name
  • Redemption date and time
  • Customer name / phone number (if possible)


For FavePay transactions:

  • Receipt ID
  • Transaction date and time
  • Customer name / phone number (if possible)