You’re a great partner for caring so much! We have a collection of hot tips so you can be a 5-star partner:

  • Communication and genuine attention
    • Picking up calls from customers regarding bookings and explaining to them nicely if you can or cannot make the appointment will be highly appreciated by any customer.
  • Speed of service
    • Attempts to provide service in an orderly and timely manner will never go unnoticed and unappreciated.
  • Friendly and well-trained staff
    • A well-equipped staff with necessary skills to serve customers is always a great way to make customers happy. Be sure that your staff are trained for voucher redemptions as well as the tasks they are assigned to and are always putting up a smile for the customers.
  • Follow through with deals
    • It goes without saying that honouring the deal as advertised is crucial to getting a 5-Star rating. Be sure to be aware of your deals as customers will be eager to experience the service.
  • Cleanliness
    • Be sure that the premise is clean and presentable for customers comfort, as a dirty premise could result in a loss of appetite, discomfort, and many more unwanted impressions on your business.